Sometimes people email us with problem in using files via 7z ZIP RAR application. It could be hard to pack/ unpack files that are with broken content. In such situations, we ask you to send us files that you can't work with. We need to check them for errors and find out why you are unable to use them.
In order to create a personal email:
Go by this link - https://mmtapps.freshdesk.com/helpdesk/tickets
Write the name of application, its version and your OS
Attach a problem file
Looking forward to your reply.
Always your support! :)
Media Mobile Technologies